Trigger

Every workflow needs a starting gun. A trigger is the event that fires it: an incoming message, a form submission, a payment, a set time of day, or a change to a record. Until the trigger happens, the workflow sits idle and costs nothing.

Choosing the right trigger is half of designing an automation. A webhook trigger reacts the instant something happens; a scheduled trigger runs on a clock. The trigger decides when the work runs and what information it starts with.