Privacy Policy

Effective Date: November 30, 2025

Last Updated: November 30, 2025

Table of Contents

  1. Information We Collect

  2. How We Use Your Information

  3. Payment Processing

  4. Cookies & Tracking Technologies

  5. Sharing of Information

  6. Credential Handling

  7. Data Retention

  8. Children’s Privacy

  9. Your Rights

  10. Security

  11. Changes to This Policy

  12. Contact Us

This Privacy Policy describes how Del Rey LLC, doing business as NVS (Network Virtual Systems) (“NVS,” “we,” “our,” or “us”), collects, uses, stores, and protects information when you access or interact with NVSautomate.com (“Website”).

By accessing this Website, you consent to the practices described below.

1. Information We Collect:

1.1 When you contact us or inquire about automation services. When you reach out to NVS through our website or by email, we collect information such as your name, email address, phone number, and business details. We collect this information because it is in our legitimate interest to understand your needs, respond to your inquiry, and determine whether our automation services are a good fit for your operations. If you engage with our automation team to begin onboarding, we may also collect workflow details, operational information, uploaded files, and any documents needed to start system mapping.

1.2 When you begin onboarding for automation or consulting services. During onboarding, we collect the information required to build, connect, and deploy your virtual systems. This may include login credentials, API keys, platform access tokens, and internal operational documents. We only use these credentials to set up and maintain your automations, and we store them securely. We may also require workflow diagrams, employee/contact lists, internal process notes, and other operational data to ensure your automations function correctly. We do not use any of this information for training AI models or selling data to third parties.

1.3 When you interact with our website. When you use NVSautomate.com, we collect certain technical information automatically. This includes your IP address, device identifiers, browser type, analytics logs, and behavioral data related to your use of the site. With your consent, we also use cookies, Google Analytics, and Meta Pixel to understand how visitors use our website and to improve user experience. You may manage your cookie preferences at any time through your browser.

1.4 When sensitive or confidential data is required for automations. Some automations require access to sensitive information such as employee data, customer lists, or internal operational databases. We collect and process this data only when explicitly provided for the purpose of building or maintaining your automations. We do not transfer this information to third parties, and we work closely with clients who prefer alternative arrangements that avoid sharing sensitive data whenever possible.

1.5 When you purchase downloadable products or templates (future offering). For future downloadable products, templates, or courses sold directly through our Website, payment information will be processed securely by Paddle, our Merchant of Record. We do not store your credit card details or billing information on our servers. Paddle may collect your address, payment details, and other information required to process the transaction.

1.6 When we communicate with you for client support or updates. If you communicate with us regarding technical support, billing questions, or system optimization, we will collect your contact information and any data you choose to share so we can properly respond to your request. We may also send operational updates, onboarding messages, or marketing communications based on your preferences. You may unsubscribe or request deletion at any time.

1.7 When you subscribe to updates or marketing communications. If you sign up to receive updates from NVS, we collect your name, email address, and communication preferences. Where you opt in, we rely on your consent to send updates. If you have not explicitly opted in but you are an existing client, we may send updates based on our legitimate interest in keeping you informed about service changes, improvements, or important notices. You may unsubscribe at any time.

1.8 Technical information when you use our systems or dashboards. If NVS provides you with access to client dashboards (such as Notion, Airtable, or CRM portals), we may collect usage information related to your interactions with those systems to ensure the automations remain functional and secure. This may include logs, connection status, and error tracking data. We use this information solely to maintain your systems and prevent misuse or security issues.

1.9 If our business is acquired or merged. If NVS is acquired or merges with another company, we may transfer your personal information to the acquiring entity. We do this because we have a legitimate interest in ensuring service continuity. If you object to this transfer, the acquiring company may not be able to continue providing services to you.

2. How We Use Your Information:

2.1 When we build or maintain your automations. We use the information you provide to design, build, deploy, and maintain automation systems for your business. This includes using operational data, workflow details, and credentials to connect your tools, ensure your automations function correctly, and resolve any issues that arise. We rely on this information to fulfill our contractual obligation to deliver the systems you’ve subscribed to.

2.2 When we optimize and manage your workflows. To improve system performance, expand automations, or update integrations, we may use your operational details and analytics logs. This helps us identify bottlenecks, improve reliability, and track system behavior. Our goal is to ensure your workflows remain functional, efficient, and aligned with your business needs.

2.3 When we communicate with you. We use your email address and contact information to communicate about system updates, billing questions, service changes, onboarding tasks, support requests, and any operational matters related to your account. We may also contact you if we detect issues that affect your automations or require client confirmation before making changes.

2.4 When we provide marketing updates. If you opt in—or if you are an active client receiving operational updates—we may use your information to send newsletters, educational content, offers, and business communications. You may unsubscribe at any time.

2.5 When you interact with our website. We use technical and behavioral data to improve the Website’s functionality, understand how visitors use our content, and enhance user experience. This includes session data, analytics logs, and browser behavior captured through cookies and tracking technologies.

2.6 When we develop digital products. We may use aggregated, anonymized trends from interactions with our systems to help inform the creation of downloadable products, templates, or tools. We do not use personally identifiable information for product development unless explicitly provided for that purpose.

3.1 When you purchase digital products or templates. Payments for future digital resources sold through our Website—such as downloadable templates or courses—are handled entirely by Paddle, our Merchant of Record. Paddle collects the information needed to process your payment, such as your name, billing address, and payment method. We do not store or have access to your credit card details. All payment security measures are governed by Paddle’s compliance standards.

3. Payment Processing:

4. Cookies & Tracking Technologies:

4.1 When you visit our Website. With your consent, we use cookies, Google Analytics, Meta Pixel, and similar tools to understand how visitors use our Website. This includes information such as which pages were viewed, how long you stayed on each page, and which links you clicked. We use this information to improve our Website, monitor performance, and better understand the needs of our visitors. You may disable cookies at any time through your browser settings.

5.1 When sharing is necessary to provide a service. NVS does not share your personal information with third-party vendors unless it is required to deliver a service you have requested—for example, when a tool needs authorization for integration. If outsourcing is ever required (such as bringing in a marketing contractor), we will contact you beforehand and obtain your consent.

5.2 When you authorize sharing. If you ask us to collaborate with another provider or grant access to someone on your team, we may share the necessary information as instructed by you.

5.3 When required by law. We may disclose information to comply with legal obligations, such as responding to lawful subpoenas or requests from authorities.

5. Sharing of Information:

6.1 When credentials are required to build automations. Many automations require access to passwords, API keys, or platform logins. We collect these credentials only when necessary and use them solely for connecting or maintaining your systems.

6.2 How we store and use credentials. We store credentials securely, restrict access to authorized team members only, and never share them with third parties. We do not reuse credentials for new services unless we have notified you and received your approval. Transparency is a core part of how we operate, and we will always inform you when credentials must be accessed or used.

6. Credential Handling:

7.1 When your subscription ends. We retain your client data for 90 days after cancellation. This retention window allows you time to reinstate services without redoing the entire onboarding process. After 90 days, we may delete or archive your data at our discretion, and some or all information may need to be recollected if you return after this period.

7.2 When you request deletion. You may request full deletion of your data at any time, which includes removal from our CRM, marketing systems, and internal dashboards. If you re-engage with NVS after requesting deletion, your onboarding process will start fresh, and your data will be recreated upon signup.

7. Data Retention:

8.1 When minors access our Website. While the Website itself contains general information accessible to all ages, our services are intended only for individuals 18 and older. We do not knowingly collect personal information from minors, and any such information discovered will be deleted promptly.

8. Children’s Privacy:

9.1 When you request access or changes to your information. You may request a copy of the information we hold, ask for corrections, request deletion, or opt out of marketing communications at any time. These requests can be made by emailing Contact@NVSautomate.com. We will respond in accordance with applicable privacy laws and our internal policies.

9. Your Rights:

10.1 How we protect your information. We use reasonable technical and organizational safeguards to protect your data, including encrypted storage, limited credential access, secure server environments, and ongoing monitoring. While we take extensive measures to secure your information, no system can guarantee absolute security. We encourage clients to maintain safe practices with their own credentials and accounts.

10. Security:

11. Changes to this Policy:

11.1 When we update our Privacy Policy. We may update this Privacy Policy periodically to reflect changes to our services, legal requirements, or operational needs. If we make significant changes, we will update the effective date at the top of the page. Continued use of our Website after changes are posted indicates acceptance of the updated policy.

12. Contact Us:

12.1 If you have questions or privacy concerns. You may contact us at Contact@NVSautomate.com for any questions related to this Privacy Policy, your data, or your rights.